December 19, 2007...5:17 pm

Compaq Presario C707TU: No audio? Fix it

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Presario Laptop

Compaq has a model Presario C707TU which ships with FreeDOS. Many people, like me, wish to purchase a computer without a pre-installed Windows. This help reduce cost. So far so good, but when you install a Windows XP, you need to install some drivers as well to get everything up and running. The manufacturer gives this laptop as Vista compatible system and does not guarantee proper functioning with Windows XP. But for many XP is a better choice than Vista.

If you have come to this page through search, chances are you are looking for solving the sound device driver issue. The driver that HP customer centre suggests fails to install and so does the modem. You can keep trying different audio driver to function with your system, but the maximum chances are that you wont find one. Here I would like to share my own experience how I managed to get everything running, without any extra effort.

Please follow the following procedure. If you have already installed any of these move to the next one. If skipping any step doesn’t help adhere to the sequence from beginning.
1. Install Windows XP.

2. Identify your chipset (Optional. This information will help you in searching for appropiate drivers)

Chip Utility:
http://downloadmirror.intel.com/13799/eng/ChipUtil.exe

3. Install the video driver (Intel® Graphics Media Accelerator Driver for Windows* XP)

Video Driver:
http://downloadmirror.intel.com/14388/a08/win2k_xp14311.exe

4. Install the chipset driver ( INF Update Utility - Primarily for Intel® 3, 900 Series Chipsets)

Chipset Driver:
http://downloadmirror.intel.com/13499/a08/infinst_autol.exe

5. Ethernet Driver

Realtek RTL8100CL/RTL8110Sb NIC Driver:
ftp://ftp.hp.com/pub/softpaq/sp30001-30500/sp30156.exe

6. Wireless Driver

Intel Pro Wireless Driver:
ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33404.exe

7. Wireless Driver

BroadCom Wireless Driver:
ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32156.exe

8. Alps touchpad driver (Synaptic touchpad driver may not work)

Alps Touchpad Driver:
ftp://ftp.hp.com/pub/softpaq/sp25501-26000/sp25796.exe

Synaptics Touchpad Driver (Only if the first doesn’t work):
ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35444.exe

Now comes the most crucial part where most people have trouble. Installing audio driver and also the modem.

9. First install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (Without this your audio driver won’t work)

Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio Driver:
ftp://ftp.compaq.com/pub/softpaq/sp32501-33000/sp32646.exe

10. Install the audio driver

Conexant CX20549-12 High Definition Audio Driver
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe

When you install the driver it will give an error message [Media device not found]. Don’t get fooled by this. Now it’s your turn to take control of the system.

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Open your “Device Manager”. Look for “High Definition Audio Device”. You will find a yellow mark beside it indicating that the devices is not working properly. Right click and choose to install driver. Don’t let installation wizard do any thing on its own. Don’t let Windows to search for drivers. Choose advanced option of insalling driver by choosing the location on your own. Then choose “Audio, Video, Games Controller” and then don’t choose any driver from the list given by Windows. Click “Have disk”. Now you need to look for a “swsetup” folder in your “C:” drive. This is the drive where HP drivers have been extracted automatically. Look for “sp36090″ [the number of the HP driver] folder in it. If you don’t find the folder in “swsetup” look for the folder in “C:” drive. You will find one “.inf” file in the folder [Don't go into the other folders within 'sp36090' folder]. This is the driver file for your audio device. Select it and proceed irrespective of any warning by Windows. You will have your correct driver installed.

11. Install the modem driver.

Conexant CX20548 Modem Driver:
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe

Follow the same procedure as for the audio driver. Just look for “sp36089″ folder this time and choose the driver “.inf” file in the folder. You will have your modem installed.

Now you can enjoy working on your laptop without having that sad look for not having your system configured properly.

If the information given on this page helps you fix your problem, do let me know by posting a comment on the page.

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15 Comments

  • I would be interested how thoroughly you checked after the installation. Was the resolution detected properly, sound was there? Did the build-in wireless card work?

  • I meant the Ubuntu installation.

  • Zindagi Tum Kaha Ho
    December 20, 2007 at 8:29 pm

    be4truth:

    The resolution was okay and so was the audio. I won’t be able to tell about the wireless card as I was not able to check it.
    But one thing is for sure that installing Ubuntu was a breeze compared with Windows for which I had to sweat hard.

  • It is really a great work!!!!!!! But i want to know how you have installed 5 in 1 card reader.

    Can you please send a mail to my above mentioned email-id explaining the procedures and everything? please….

  • This has really helped me in setting up all my drivers.

    Thank you very much for your help.

    i want to know how you have installed 5 in 1 card reader.

    Could you please send a mail to my above mentioned email-id explaining the installation procedures?

  • wireless drivers doesent seem to work
    if anybody has the link please send me

    regards
    puneet brar
    98156-65000

  • thanks alot for the valuable information buddy,
    i was trying to sort out my problem with the help of hp guys, but it was not resolved but from here i have resolved most of the issues but only problem i am facing is my wifi is not working
    if anybody can help me in this

    REPLY:

    Hi Amit, If you install all the drivers mentioned in this post all your problems should be solved. Try installing both Intel and Broadcom wireless drivers to solve the issue. And if that doesn’t solve the issue try to sort it out the way audio drivers have been force-installed.

  • Thanks a LOT, I tried installing sound driver, but it was complaining device not found. your suggestion worked good for me.

  • Thanks so much!
    After hours! of googling, modifying registry - you name it- this was finally the only way that worked for the audio, as I thought it was a problem with my Microsoft universal audio installation.
    Thanks again,
    Rose

  • hi there, my laptop model is C748TU and i did installed all the drivers suggested by zyxware.com, however; it also has same audio and wireless problem. I have used the same method as mentioned above that look for .inf file etc. but still no work. another thing is could you tell me when install wireless, is it look for PCMCIA in device manager?

    Hi Jacq,
    Did you follow the entire procedure? Also, the order for audio devices has to be followed. I would suggest you to consult HP support for getting all correct drivers for your system. Hope you would be able to solve your problem.
    All the best.

  • Hi,
    Still i’m not able to install audio drivers. The High Definition Audio Device is not found in Device Manager. I found Audio Codecs, Legacy Audio Drivers etc…
    Can you please tell me the solution?

    REPLY:

    Did you try installing all the drivers as in the order given? If the problem persists try reinstalling windows XP and then install drivers in the order mentioned. Hope you will be able to solve your problem. All the best.

  • Hi

    I purchased a Compaq Presario laptop model No. A901TU. Windows Vista Home edition was installed in the laptop. I want to install Windows XP. Kindly help me how i will get all the drivers supportd by Windows XP.

    Reply: Hi Debasis, The best way to find drivers is to get in touch with the HP care. You can also look for it on the HP support website. They will be able to give the list of drivers according to your model. You can also visit http://zyxware.com/, maybe you will be able to get the list of drivers as they maintain a list of drivers for HP/Compaq models.

  • I face the same problem with C738TU. Will this drivers, specified for C707TU work for my model?

  • Hi Natarajan,
    You should get in touch with HP Support and ask for the relevant drivers. If the drivers fail to install on their install them manually as I did for my drivers. You will have to only take care that you replace all names with that of your drivers.
    All the best.

  • Thanks for your response. HP recommends Vista. But I like to use XP. In HP site they didn’t provide all the drivers for XP. Do you say the above mentioned drivers will work for my C738TU laptop? And I would like to know what you mean by “replace all names with that of your drivers” in your comment?

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